Files
ResumeSite/docs/design/01-research/RECRUITER_BEHAVIOUR_ANALYSIS.md
T
2026-07-03 21:07:25 +02:00

63 lines
4.8 KiB
Markdown
Raw Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
# RECRUITER_BEHAVIOUR_ANALYSIS.md
How recruiters and hiring managers actually behave on candidate sites — and the design responses.
---
## 1. The decision funnel
```
Application / LinkedIn / referral
│ (click, if the link looks worth it)
First viewport ······· ~510 s → stay or bounce
Scan pass ············ ~2045 s → "worth shortlisting?"
Depth pass (technical) ~310 min → "worth interviewing?"
CV download / e-mail / forward to hiring manager
```
Each stage has different owners: the scan pass is usually a recruiter; the depth pass an engineering manager. **The same page must pass both.**
## 2. Evidence & observed patterns
1. **~7.4 seconds** median initial CV scan (Ladders eye-tracking, 2018). Web pages get marginally more, but the fixation order is stable: **name → title → location → recent employer → dates → skills**. Design response: those six items are literally the hero and proof strip, in that order.
2. **F-pattern scanning** (NN/g): two horizontal sweeps near the top, then a vertical skim down the left edge. Design response: left-align key nouns; front-load sentences; section labels in the left rail on desktop; never bury critical facts mid-paragraph or right-aligned.
3. **Layer-cake scanning:** on well-structured pages, scanners read *headings only*. Design response: headings must carry the argument alone. Test: read only the H2/H3s — do they say "experienced .NET/full-stack developer in Norway with production evidence, available now"? Ship only if yes.
4. **Checklist screening:** recruiters screen *out* before they screen in. Top objections for this candidate profile: (a) work permit / right to work in Norway, (b) language, (c) seniority mismatch, (d) unverifiable claims. Design response: kill all four above the fold — permit ✓, "English native / Norsk B1" ✓, "8+ yrs" ✓, links to real running systems ✓.
5. **Mobile share is significant** for first visits from LinkedIn (often 4060%). Design response: mobile hero carries identical decision-facts; CV download works on phone (and the CV itself is ATS-parseable — see CONTENT_STRATEGY §6).
6. **Trust markers ranked** (approximate weighting for a mid/senior dev profile):
- Real employer names + durations ●●●
- Screenshots of real, running software ●●●
- Face photo matching LinkedIn ●●
- Code/architecture detail ●● (hiring managers)
- Domain + professional e-mail ●
- Testimonials ○ (low value unless verifiable — omit rather than fake)
7. **Exit triggers:** template look, broken links, "under construction", walls of text, unlabeled skill bars ("JavaScript 80%" — meaningless, reads junior), autoplay, scroll hijack, pop-ups.
## 3. The two-lane rule (governing IA principle)
- **Fast lane (P1/P3):** hero → proof strip → skills matrix → CV/contact. Complete in ≤ 45 s without a single click. Every fact scannable, nothing interactive required.
- **Deep lane (P2/P4):** project case studies and experience detail, one click away, each readable in 35 minutes with skimmable structure (headings carry the argument; diagrams before prose).
- Lanes must not interleave: no case-study prose on the homepage beyond a 2-line teaser; no marketing fluff inside case studies.
## 4. Norway-market specifics
- **Understatement wins.** "Senior rockstar ninja" framing actively harms with Norwegian evaluators. Use concrete competence statements: "Åtte års erfaring med systemutvikling i britisk offentlig sektor."
- **Public sector experience is an asset** — Warwickshire County Council maps mentally to kommune/fylkeskommune IT. Frame it that way in Norwegian copy.
- **Language effort is a first-class signal.** A natively-written Bokmål site says more than "Norwegian: B1" ever can. Never machine-mirror; write shorter, plainer Norwegian rather than translated English sentence structures.
- **Practicalities beat charisma:** permit, location (Tønsberg — commutable to Oslo south corridor, Horten, Sandefjord tech), remote readiness, start availability.
## 5. Measurable success criteria for the design (Phase 1 acceptance)
| # | Criterion | Test |
|---|---|---|
| 1 | Identity, role, stack, location, permit, availability all visible in first desktop viewport (1440×900) and first two mobile screens | Mockup review |
| 2 | Headings alone tell the hire story | Read H-tags only |
| 3 | CV (correct language) reachable in ≤ 1 interaction from any scroll position | Mockup review |
| 4 | A technical reader can find an architecture diagram in ≤ 2 clicks | Journey walkthrough |
| 5 | Language switch discoverable in ≤ 5 s, state obvious | Mockup review |
| 6 | Nothing moves without user intent except one hero identity moment (≤ 800 ms, reduced-motion safe) | Motion spec |
| 7 | All text ≥ 4.5:1 contrast in both themes | Colour system audit |